Hi!
I'm Jenna!

• Thomas Jefferson Clinical Rotations 2021-2022

Clinical rotations took place in various specialties and settings with a total of 10 sites, each 5 weeks long. I had experience alongside multiple providers with hands on experience, patient care and providing patient education and counseling. I had the opportunity to do lots of medical documentation, research, and writing. This led me to build and enhance my medical writing and documentation skills by effectively documenting medical information in a variety of formats, demonstrated competence in written, oral, and electronic forms of communication with patients/colleges, perform a medical literature search and critically evaluate the relevance of the medical literature, and lastly apply evidence-based medicine principals. All in all, I have developed lifelong learning skills through on-going self-reflection, active engagement, and professional development.

Quality Assurance Specialist Intern 2020-2021

Coordinated with operations department and ensured that new products were produced in accordance to procedures.

Determined validation program for process and product in compliance with required protocols.

Ensured that Quality Assurance standards were maintained throughout product life cycle.

Inspected design and manufacturing facility and performed root cause analysis.

Ensured that all corrective and preventative actions were taken in required timeline.

Prepared test methods and protocols for product development team and designed fixtures.

Coordinate with Regulatory affairs and ensured that all documents were maintained in accordance to FDA regulation.

Clinical Research Associate University of Michigan Health Sciences 2019

Conducted clinical research on a congenital heart defect, Congenitally Corrected Transposition of the Great Arteries and specifically analyzing the Long, Intermediate, and Short Outcomes after Anatomical Repair.

Collaborated and had group meetings to discuss achievements/ goals and how to further the process of fulfilling the research to ultimately publish a retrospective review article.

Duties included obtaining healthcare records, phone calls to patients and provided them with surveys to complete, entry of data and data analysis.

Gathered data and concluded the research, Had the pleasure of writing a medical article and discussing the disease, methods, data, and findings.

A seminar was held at the end where I got to exhibit my research at UM symposium attended by faculty, staff and students and got the pleasure of educating healthcare students and workers.

Medical Scribe at Vernor Urgent Care 2018-2019

Documented medical history of over 2000 patients: records including CC, HPI, PMHx and more.

Used EPIC to record patients’ medical data, care plans and diagnosis.

Organized treatment protocols in a fast-paced urgent care environment.

Monitored patient medical charts and recognized data discrepancies.

Filing, charting, documenting patient information and organizational skills.

Reported medical data discrepancies to physicians and nursing assistants.

Performed strong work ethic and the desire to provide quality patient care.

Utilized ICD-10 codes to bill insurances efficiently and effectively resolved billing issues.

Lead Pharmacy Technician at Arbor Lakes Pharmacy 2017-2020

Responsible for making sure all customers' prescriptions were filled promptly, maintained a neat and organized area of operation and assisted the pharmacist with weekly responsibilities, as well as other various tasks.

Effectively resolved insurance rejections and other billing issues. Assisted in multi-dose medication packaging for patients who are taking multiple medications at once.

Overall maintained pharmacy rules/regulations, trained incoming employees, and kept pharmacy under control.